By Email
Sales | |
Customer Services | |
Order Tracking |
By Telephone | |
Sales Enquiries | 0330 088 3156 |
Please note – For security reasons we do not accept any telephone orders, all orders must be placed through our secure website. We accept Visa or Mastercard debit or credit cards. When using either of these types of cards you will be asked for either your Verified by Visa password or MasterCard secure Code password when making a payment through the secure payment gateway to verify you are the cardholder to prevent fraudulent transactions being made on your card. Your card will need to be enabled by your bank for a 3D Secure transaction. Here are links to Visa & Mastercard respectively for more information on what this is for Visa click here Verified by Visa for MasterCard click here MasterCard Secure Code.
Alternatively, we do accept BACS electronic transfers of funds directly into our account if you prefer. Simply, inform our sales team that you would like to make a BACS payment and they will arrange to send you via email the relevant details to enable you to make a payment.
Once you have placed your order if you need to track the progress of your order or have any other queries relating to your order then please send an email to our Customer Services Team (see email address above) who will respond to your email accordingly. Note, we do require all instructions or queries relating to your order after you order is placed to be made in writing via email. On receipt of your email you will receive an automated response to acknowledge we have received your email indicating the likely timescales in which to expect a response. This not only saves time in helping us deal with your query more efficiently but it also provides you with a written record of any instructions you give us or queries raised.
Opening Times Monday - Friday: 9am - 5pmClosed Weekends & Bank Holidays |
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2023 Xmas Opening Times Closed from 5pm on the 13th December 2024 – Re-open 9am - 6th January 2025All orders & emails received during the Xmas festive period whilst we are closed will be processed/dealt with when we re-open from the 6th January 2025 onwards. |
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